Getting an Answer Right

Getting the Envisionment Right

The central component of commonsense reasoning about causdity is the envisionment: a description of the behavior of a phvsical system that is derived from its structural description by qualitative simulation. Two problems with creating the envisionmcnt are the qualitative representation of quentlty and the detection of previously-unsuspcctcd points ot qualitative change. The representation pres...

Appointments - getting it right.

BACKGROUND Only 36% of sick Australians report being able to get an appointment on the day they need it, which is poor by international standards. This delay in care may impact on practice team morale, practice profitability and patient care. The Australian Primary Care Collaboratives Program aims to find better ways to provide primary healthcare services to patients through shared learning, pe...

Getting IT right.

Modern information technology started four decades ago, yet in most major corporations, IT remains an expensive mess. This is partly because the relatively young and rapidly evolving practice of IT continues to be either grossly misunderstood or blindly ignored by top management. Senior managers know how to talk about finances because they all speak or understand the language of profit and loss...

Getting offshoring right.

The prospect of offshoring and outsourcing business processes has captured the imagination of CEOs everywhere. In the past five years, a rising number of companies in North America and Europe have experimented with this strategy, hoping to reduce costs and gain strategic advantage. But many businesses have had mixed results. According to several studies, half the organizations that have shifted...

Getting "function" right.